spacebug: (Default)
spacebug ([personal profile] spacebug) wrote2008-11-07 11:30 am
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short, nonspecific work rant

OH MY GOD JUST TELL ME WHAT YOU WANT SO I CAN TRY TO HELP YOU, ALREADY.
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[identity profile] sithlet.livejournal.com 2008-11-07 05:49 pm (UTC)(link)
Gee, I NEVER get calls anything LIKE that at my job.

"___ Support, this is Amy"
"I need help"
"okay, what can I help you with?"
"Is your server down?" ("server"? Singular? I do hope people realise that we don't run on ONE server...)
"Umm, not that we're aware of, are you having a specific problem?"
"Yeah, it says it can't connect."

I can't believe I get these kinds of calls, but you know...

[identity profile] rubin110.livejournal.com 2008-11-07 06:45 pm (UTC)(link)
Sounds like you need Twitter!

[identity profile] s4.livejournal.com 2008-11-07 07:29 pm (UTC)(link)
Man, doesn't that CRUISE CONTROL feel good? I like that you've used it correctly.

[identity profile] rgeorge.livejournal.com 2008-11-07 08:29 pm (UTC)(link)
"I just want someone to complain to..."

[identity profile] nibblesonwords.livejournal.com 2008-11-07 08:54 pm (UTC)(link)
Sometimes a customer at the store will completely skirt around the actual question that they want to ask and will whine endlessly instead. I often wonder if my face shows my irritation at all because, on the inside, I am imagining myself smacking them upside the head.

[identity profile] birdfigment.livejournal.com 2008-11-07 10:41 pm (UTC)(link)
I get really tired of the long stories around the problem/request and also long for a direct "I need X".
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