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[personal profile] spacebug
One of the costume pieces I ordered through ebay got all screwed up. I ordered it, but because of a misleading ad, I ordered the very wrong color. I told them about what had happened, unfortuantely right after they'd already shipped it to me. So, they ever so generously offered that I could buy the one I did want, which was up for auction, and they'd give me five dollars off. I asked, well, I really don't want two, so why can't I just send the one back and get the other in exchange- and since it really officially was my fault for getting the wrong color I said I'd have no problem paying to ship it back or pay for shipping on the right thing. They said fine. So, I sent it back with a check for extra postage, and now I haven't heard anything. That was almost two weeks ago. To top it off, their automated auction thing doesn't believe I bought the thing because I won't pay for it because I already paid for the first wrong-colored thing. Now I'm thinking I won't get what I want in time for Hallowe'en and I'll be sad. Just to thwart me, it'll probaby show up on Monday, right after I don't need it. Piffle. And they don't have a phone number listed anywhere, so I can't call them up and bother them about it or try to get priority shipping if they haven't sent it yet, all I can do is have another email ignored.

Bastards, who tout their customer service so, and stupid me for ordering the wrong thing in the first place.
*huff*

Date: 2004-10-28 01:02 pm (UTC)
From: [identity profile] vaxjo.livejournal.com
The internet is a terrible place to purchase important things.

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